ShellyMGates.com is operated by RSG & Associates, LLC. This Privacy Policy explains how information is collected, used, and protected when you visit ShellyMGates.com, submit information through the website, download resources, complete assessments, make purchases, or otherwise interact with the site.

By using ShellyMGates.com, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you interact with ShellyMGates.com. This may include your name, email address, telephone number, and other information you choose to provide.

Information may be collected when you:

  • Submit a contact or inquiry form

  • Subscribe to an email list or newsletter

  • Request or download a resource

  • Complete an assessment or interactive tool

  • Purchase a digital or physical product

  • Register for a course, workshop, program, or event

  • Request information about speaking, coaching, consulting, licensing, or other services

  • Communicate with us by email or through the website

We may also automatically receive certain technical information when you visit the website, such as browser type, device information, IP address, pages visited, referring pages, and general website usage information. This information may be collected through cookies, analytics tools, and similar technologies.

How We Use Your Information

Information collected through ShellyMGates.com may be used to:

  • Provide resources, products, assessments, programs, or services you request

  • Deliver purchased digital products and related communications

  • Process and respond to questions, inquiries, or requests

  • Provide assessment results or other personalized website experiences

  • Send newsletters, resources, announcements, or other communications when you have requested or agreed to receive them

  • Administer courses, programs, workshops, coaching, speaking engagements, or other services

  • Maintain and improve the website and its content

  • Understand how visitors use the website

  • Protect the security and integrity of the website

  • Maintain appropriate business and transaction records

  • Comply with applicable legal or regulatory requirements

We do not sell your personal information.

Email Communications

If you provide your email address to receive a resource, subscribe to communications, register for an offering, or otherwise request information, we may use it to provide the requested content and related communications.

Providing an email address to access an assessment, resource, product, or service does not automatically enroll you in ongoing marketing communications. Where consent is requested for newsletters, updates, promotional messages, or other marketing communications, you may choose whether to provide that consent.

Where applicable, marketing emails will include an unsubscribe option. You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in those emails.

We may still send transactional or administrative communications related to purchases, registrations, account activity, or services you have requested when necessary.

Assessments & Interactive Tools

ShellyMGates.com may provide assessments, questionnaires, inventories, or other interactive tools, including the ECSI™ Evangelistic Communication Style Inventory™.

When you complete an assessment or interactive tool, information you submit may be collected and processed for purposes such as calculating or providing results, delivering related resources, improving the user experience, and communicating with you when you have requested or consented to such communication.

Assessment responses and results are intended for the purposes described with the particular assessment or tool and will be handled in accordance with this Privacy Policy.

Purchases & Payment Information

ShellyMGates.com may offer digital products, books, courses, programs, and other products or services for purchase.

Payments may be processed through third-party payment processors or ecommerce providers. When a third-party payment processor is used, payment information such as credit or debit card details is generally provided directly to that processor rather than stored by ShellyMGates.com.

Those providers process information according to their own privacy and security practices.

We may receive and retain information associated with a transaction, such as your name, email address, products purchased, transaction status, and other information necessary to fulfill your order or provide customer support.

Service Providers

We may use third-party service providers to help operate ShellyMGates.com and provide products, services, communications, payment processing, website hosting, ecommerce functionality, analytics, email delivery, forms, assessments, or other business functions.

These providers may receive information as reasonably necessary to perform services on our behalf and may have their own privacy policies and data-handling practices.

Cookies & Website Analytics

ShellyMGates.com may use cookies and similar technologies to support website functionality, understand website traffic and usage, remember preferences, and improve the visitor experience.

Some cookies may be provided by third-party services used on the website. Depending on your location and the technologies enabled on the site, you may be provided with options for managing certain cookies.

You may also be able to control cookies through your browser settings.

Links to Other Websites

ShellyMGates.com may contain links to websites, retailers, platforms, or services that are operated by third parties, including sites through which books, resources, programs, or other offerings may be purchased or accessed.

Once you leave ShellyMGates.com, the privacy practices of the third-party website or service apply. We encourage you to review the privacy policies of those providers.

Information Security

We use reasonable administrative and technical measures, together with the security features provided by our website and service providers, to help protect information collected through ShellyMGates.com.

However, no website, electronic communication, or method of data transmission or storage can be guaranteed to be completely secure.

Data Retention

Personal information may be retained for as long as reasonably necessary to provide requested products or services, maintain appropriate business and transaction records, fulfill legal or administrative obligations, resolve disputes, or support legitimate business purposes.

Information that is no longer reasonably required may be deleted or otherwise handled in accordance with applicable requirements and the capabilities of the systems and service providers we use.

Your Privacy Choices & Rights

You may contact us to request information about personal information you have provided through ShellyMGates.com or to request that certain information be corrected or deleted, where applicable.

Depending on where you reside, applicable privacy laws may provide additional rights concerning your personal information.

Requests may be submitted to:

support@shellymgates.com

We may need to verify your identity before completing certain requests.

Children's Privacy

ShellyMGates.com is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian involvement or consent.

Some resources offered through the website may address parenting, families, youth, or teen-related topics. The availability of such content does not mean that the website is directed to children.

If we become aware that personal information from a child under 13 has been collected inappropriately, reasonable steps will be taken to address the information.

Changes to This Privacy Policy

RSG & Associates, LLC may update this Privacy Policy as website functionality, products, services, technologies, or legal requirements change.

The current version will be posted on ShellyMGates.com with its effective date.

Contact Us

If you have questions about this Privacy Policy, information collected through ShellyMGates.com, or a privacy-related request, please contact:

RSG & Associates, LLC
Email: support@shellymgates.com

Privacy Policy

Effective Date: August 26, 2026